Effective 1st September 2012, the NSW Government revised the Public Health Regulations that control the manner in which funeral directors must carry out many of their functions.
In summary the regulations cover the following issues:
Handling of bodies
Registration of Mortuaries
Operations of Cemeteries and Crematoria
The regulations, however, offer little or no protection against those funeral directors who choose to operate outside these regulations.
Effective 1st February 2009, the NSW Government introduced the Funeral Goods and Services Regulation 2008, which requires funeral directors to provide prospective clients with information about costs relating to a funeral service.